Terms of Service

OVERVIEW

This website is operated by Solvia One LLC. Throughout the site, the terms “we”, “us” and “our” refer to Solvia One LLC (doing business as Herbal Codex / Heber Codex). Solvia One LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - FDA & HEALTH DISCLAIMER

1.1 Not Medical Advice: All products, content, and information provided on this website are strictly for educational and holistic lifestyle purposes. These statements have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease, illness, or medical condition.

1.2 Personal Responsibility: The botanical ingredients, teas, and herbal rituals discussed are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider before incorporating new dietary supplements or topical care into your regimen, especially if you are pregnant, nursing, taking medications, or have a pre-existing medical condition. Solvia One LLC assumes no liability for any adverse reactions, allergies, or misuse of our products.

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our botanical products and accessories are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. (我们的草本产品和器具的价格如有更改，恕不另行通知。我们保留随时修改或终止服务（或其任何部分或内容）的权利，恕不另行通知。我们不对您或任何第三方因服务的任何修改、价格变动、暂停或终止而承担责任。)

SECTION 5 - PRODUCTS OR SERVICES & RETURN POLICY

5.1 Product Descriptions: We have made every effort to display as accurately as possible the colors and images of our products. However, because our botanicals are natural and wild-foraged, slight variations in color, size, and texture are completely normal and expected. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your subjective expectations.

5.2 All Sales Are Final: Due to strict food safety and hygiene regulations regarding ingestible botanicals and holistic wellness products, we do not accept returns, exchanges, or issue refunds for any products, whether opened or unopened, unless the product arrived damaged or incorrect. For detailed procedures on damaged goods, please refer to our Refund Policy.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

SECTION 8 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.

In no case shall Solvia One LLC, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

SECTION 10 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Solvia One LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 11 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.