Privacy policy

Last Updated: [Insert Date, e.g., July 1, 2026]

This Privacy Policy describes how Solvia One LLC (doing business as Herbal Codex / Heber Codex, "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the "Site").

SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

1.1 Device Information :

Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our user experience.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

1.2 Order Information:

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risk or fraud.
Source of collection: Collected directly from you when you voluntarily enter this information at checkout.

SECTION 2 - HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, rituals, and offers

We may also use this information to:

Minimize fraudulent transactions and security threats.
Comply with legal and regulatory obligations in the United States.
Provide targeted advertisements or marketing communications we believe may be of interest to you (subject to your opt-out rights).

SECTION 3 - SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above.

Shopify: We use Shopify to power our online store. Shopify processes your Personal Information in accordance with their strict privacy standards. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
No Sale of Data: Solvia One LLC does not, and will never, sell, rent, or trade your personal data to data brokers or third-party marketing companies for their independent commercial use.

SECTION 4 - BEHAVIORAL ADVERTISING & OPT-OUT

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications. You can opt out of targeted advertising at any time by utilizing the following links:

Facebook/Meta: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous

SECTION 5 - YOUR RIGHTS UNDER CCPA/GDPR

Depending on your residency (such as the State of California or the European Economic Area), you may possess specific rights regarding your Personal Information. These rights include

The Right to Know/Access: The right to request a copy of the Personal Information we hold about you.
The Right to Correction/Erasure: The right to request that we correct inaccurate data or completely delete your personal records.
The Right to Opt-Out of Automated Processing: The right to restrict certain types of automated data handling.

To exercise any of these rights, please contact our privacy representative at the email address listed in Section 9.

SECTION 6 - COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

SECTION 7 - DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. This retention is legally required for financial auditing, tax compliance, and fraud prevention purposes.

SECTION 8 - MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

SECTION 9 - CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below: